Developing and Implementing
an Outward Mindset

Content and Tools

In this workshop, participants learn the difference between inward and outward mindsets. They discover where they have been inward and how to turn more outward. They learn how to turn their mindsets and behaviors outward by applying the following tool sets:

Glasses Self-awareness tools—Four tools to overcome a self-focused inward mindset and more consistently work with an others-inclusive outward mindset.
Arrow Mindset change tools—Two tools to implement and sustain an outward mindset.
Pencil Accountability tools—Three accountability tools to help individuals clarify their roles and hold themselves accountable for their impact on others.
Cycle Collaboration tools—Eight collaboration tools to help individuals and teams plan, work, and resolve differences more collaboratively and effectively.

Results and Outcomes

This course equips participants with tools that enable them to:

  • Understand the two mindsets and their implications on results
  • Assess the extent to which they are working with an inward mindset
  • Change their mindsets to become more outward
  • Re-conceive their jobs to make them more outward
  • Hold themselves more fully accountable
  • Report on performance in a way that keeps them working outward
  • Work in a way that is more collaborative, fulfilling, and effective
  • Positively influence others to change
  • Address and resolve conflicts

What to Expect at an Arbinger Training

Who Should Attend

This course is appropriate for individuals who wish to:

  • Deepen their understanding of Arbinger’s principles and apply outward mindset tools in their own lives and work
  • Gain insight into the practical implications of Arbinger’s work within an organization
  • Investigate the value of deploying Arbinger within their organization or team to initiate a larger transformative process
  • Prepare to attend train-the-trainer courses to become an Arbinger facilitator within their employing organization


This is an interactive, two-day course—also available as a facilitated virtual workshop— that allows participants to thoroughly explore and internalize key concepts around individual and organizational mindset and behavior change.


  • Developing and Implementing an Outward Mindset handbook
  • Eight-part implementation video series
  • Implementation video series guidebook
  • Downloadable accountability and collaboration tool templates
  • Arbinger’s bestselling books, Leadership and Self-Deception and The Outward Mindset
DIOM handbook and materials

Post-Workshop Implementation

As part of this training, participants receive eight weekly videos with calls to action that guide people in operationalizing an outward mindset in their day-to-day work. The video series includes a guidebook with exercises for use with each video.


Please contact us for pricing on this program.